FREQUENTLY ASKED QUESTIONS

Home FREQUENTLY ASKED QUESTIONS

 

In some respects public liability insurance is very straightforward, but once you scratch the surface it can actually be a very complex area with many potential complications.

As part of our quest to make this important form of insurance easier for Australian small business owners and operators to understand we are in the process of putting together a list of the most commonly asked questions.

Please keep in mind that this FAQ contains very generalised answers and should in no way be seen or used as a substitute for proper advice from a qualified insurance broker or adviser.

If you would like to add a question to the list please contact us.

    1. What does public liability cover?
    2. How much does public liability cost?
    3. Does it cover my staff and employees?
    4. Does it cover my subcontractors?
    5. Which companies issue public liability?
    6. How does this website work?
    7. Where is this website based?
    8. How can I get a quote?
    9. Can I pay my premiums monthly?
    10. Do you provide insurance for tradesmen?
    11. How much public liability do I need?
    12. Does public liability cover defective work?
    13. Are my professional services covered by public liability?
    14. Are there differences in cover between policies?
    15. What is an endorsement?
    16. What is broadform liability insurance?

 

 

 

1. What does public liability cover?

Public liability insurance covers a range of risks, with the major ones being property damage and personal injuries caused to other people as a result of your business activities.

You can read more by visiting our ‘what is public liability insurance‘ page.

2. How much does public liability cost?

The cost of public liability can vary greatly from as little as $300 a year through to many thousands per year. The cost will depend heavily on the type and size of business that you run.

You can find out more by reading our public liability insurance cost page.

3. Does it cover my staff and employees?

A public liability policy will cover property damage and personal injury caused by your own staff and employees, but it will not cover property damage or personal injury that they suffer.

Personal injury to your staff can be covered by worker’s compensation and income protection insurance.

4. Does it cover my subcontractors?

Your public liability insurance will not cover your subcontractors in most cases. This includes damage caused by them as well as suffered by them.

There are some policies which may provide some cover, but these will generally be a far more expensive form of insurance. Subcontractors should have their own public liability and income protection in most cases.

5. Which companies issue public liability?

There are many insurance companies in Australia which offer public liability cover. These include the mainstream insurers like AAMI and NRMA, along with more specialist insurance providers.

The insurance brokers and advisers that we deal with will generally have access to a wide range of public liability insurance companies.

6. How does this website work?

The owners and operators of the publicliabilityinsurance.com.au website are not insurance brokers or advisers. We do not provide any quotes or advice ourselves, and instead we have a network of professionals that we refer people to when a quote is requested.

You can read more about how our website works by referring to our terms of use.

7. Where is this website based?

We are based in Brisbane, however we are able to assist business owners all over Australia. Our network of brokers and adviser are also based here in Brisbane as well as throughout the country.

8. How can I get a quote?

Getting a quote on your insurance is easy thanks to our online forms. In order to obtain a quote you simply have to provide your relevant business details and one of our network of brokers will prepare your quotes.

To obtain a quotation please complete our online quote request.

9. Can I pay my premiums monthly?

Public liability insurance can be paid monthly, however it is up to the individual broker or adviser to offer this service. Monthly premiums are generally arranged by an independent funding company rather than directly through the insurer.

In most cases it will be more expensive to pay your insurance monthly, but you can check this with your insurance broker or adviser when requesting quotes.

10. Do you provide insurance for tradesmen?

Our network on insurance brokers and advisers includes a number of experts on insurance for tradesmen. Tradesmen are actually one of our biggest client segments when it comes to public liability.

For more information please visit our dedicated tradesman public liability insurance section.

11. How much public liability do I need?

The amount of public liability insurance required will differ for each business, but in most cases the minimum is $5,000,000

If you require the cover as part of a specific contract you have entered into, generally the contract will stipulate the minimum amount of cover required.

Please visit our guide titled ‘how much is enough’ for more information.

12. Does public liability cover defective work?

Public liability insurance does cover defective or faulty work, however only certain costs are covered.

Property damage and personal injury suffered as a consequence on the defective work will be covered, however the costs of rectifying the defective work will not be covered.

For more information please visit our guide on defective work coverage.

13. Are my professional services covered by public liability?

A public liability policy is not designed cover losses relating to or as a result of the professional services or expert advice that you provide to clients.

You can still insure yourself against this risk however, through a separate form of cover known as professional indemnity insurance.

Click here for a more detailed answer to this question.

14. Are there differences in cover between policies?

Broadly speaking there is no difference in the basic cover offered by different public liability insurance policies.

All policies cover the costs involved in a claim against you for property damage or personal injury to another person that you are found to be liable for.

Where the policies can differ is in the exclusions and endorsements. The differences here can be huge depending on the type of business you run.

Click here for a more comprehensive answer to this question.

15. What is an endorsement?

An endorsement is a documented attachment to an insurance policy which can effectively change the standard wording of the policy.

They are generally used to either add or remove cover for a certain event or activity, and are often triggered by specific occupations or business types.

Endorsements can have a major impact in the event of a claim, so it’s important to check the endorsements before choosing a public liability policy.

Click here for a more comprehensive answer to this question.

16. What is broadform liability insurance?

Broadform liability simply refers to a business insurance policy which covers both public liability and product liability.

Most public liability policies will also cover product liability, essentially making the policy broadform, but this is not always the case.

By checking your policy documentation or asking your broker you will be able to see if your insurance is broadform or not.

Click here for a more comprehensive answer to this question.

 

Click Here to Start Your Quote or Call 1300 542 245

What Is Publicliabilityinsurance.com.au?

 

Publicliabilityinsurance.com.au is an insurance service to assist you in getting quotations for nearly all occupations. When you use Publicliabilityinsurance.com.au you will have access to one of our highly skilled insurance brokers to determine your requirements and go to the market to get you a quote.

How Do I Get A Quote?

You have 2 options available to get a quote, you can go online and find the form that is most suitable for the product you require, like our public liability insurance quote form or you have the option to call us on our phone number 1300 542 245 and get access to one of our brokers. Calling in is always the most effective way to get quote as we can talk to you about your specific requirements.

My Employer Says I Need To Use An Australian Approved Insurer, Can You Help?

Yes definitely, we only use Australian approved insurers or approved underwriters who use Lloyds of London who meet all Australian regulations for insurance.

I Need A Certificate Of Currency With The Policy Numbers To Show To My Employer / Clients, Can I Get One?

Yes, a Certificate of Currency is proof that you have your insurance in place and that it has been paid for, so once you make payment and send us some form of proof payment we can release it immediately in most cases.

I Am Bankrupt, Can I Get Insurance?

We can help in most cases if you are a discharged bankrupt. You will need talk with one of our brokers and they will advise on a case by case basis.

I Have A Criminal Conviction, Can I Get Insurance?

We can sometimes help with people with criminal convictions, it is on a case by case basis. Usually the insurers like to see 3-5 years have passed since a conviction and some convictions hold more weight in insurers eyes than others. If you have been charged with fraud for example, than most insurers will not deal with you until after 5 years.

I Have Had A Claim, Can I Get Insurance?

Yes we can help you, we would advise on a case by case basis and it will take into account things like length of time since the claim and the vaule of the claim.